Last Updated: January 15, 2025

1. Introduction

At Hotessio, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal identification information from you in a variety of ways, including, but not limited to, when you visit our site, register on the site, place an order, subscribe to our newsletter, respond to a survey, fill out a form, or in connection with other activities, services, features, or resources we make available on our site. You may be asked for, as appropriate:

  • Contact information (such as name, email address, mailing address, and phone number)
  • Billing information (such as credit card details and billing address)
  • Demographic information (such as age, gender, and nationality)
  • Identity documents (such as passport details, when required for travel arrangements)
  • Travel preferences and requirements
  • Account login credentials

2.2 Non-Personal Information

We may collect non-personal identification information about users whenever they interact with our site. Non-personal identification information may include:

  • Browser name
  • Type of computer or device
  • Technical information about the user's means of connection to our site, such as the operating system, Internet service provider, and other similar information
  • Usage data, such as pages visited, time spent on pages, clicks, and other interaction data

3. How We Use Your Information

We may use the information we collect from you for the following purposes:

3.1 To Provide and Improve Our Services

  • Process and manage your travel bookings and reservations
  • Provide customer support and respond to your inquiries
  • Improve our website and services
  • Develop new products, services, features, and functionality

3.2 For Communication and Marketing

  • Send you booking confirmations and updates about your travel arrangements
  • Communicate with you about your account or transactions
  • Send you promotional emails about new offers, products, and other information we think you may find interesting (you can opt out of marketing communications at any time)
  • Personalize your experience and deliver content and product offerings relevant to your interests

3.3 For Legal and Security Purposes

  • Comply with legal obligations
  • Enforce our terms and conditions
  • Protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others
  • Prevent, detect, and investigate fraud, security breaches, or other potentially prohibited or illegal activities

4. Information Sharing and Disclosure

We may share your information in the following situations:

4.1 With Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, such as:

  • Hotels, airlines, car rental companies, and other travel service providers to fulfill your booking
  • Payment processors to process your payments
  • Email service providers to send you communications
  • Analytics providers to help us understand how users interact with our site
  • Customer service providers to assist with your inquiries

4.2 For Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4.3 For Legal Compliance

We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena.

4.4 With Your Consent

We may disclose your personal information for any other purpose with your consent.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use personal information about you. For more information about our use of cookies, please see our Cookie Policy.

6. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our site is at your own risk. You should only access the site within a secure environment.

7. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it.

8. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

8.1 Access

You have the right to request copies of your personal data. We may charge you a small fee for this service.

8.2 Rectification

You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

8.3 Erasure

You have the right to request that we erase your personal data, under certain conditions.

8.4 Restriction of Processing

You have the right to request that we restrict the processing of your personal data, under certain conditions.

8.5 Object to Processing

You have the right to object to our processing of your personal data, under certain conditions.

8.6 Data Portability

You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you would like to exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

9. International Data Transfers

We are based in the United States and may process, store, and transfer personal data in the United States and other countries that may have different data protection laws than those in your country of residence. By using our services or providing us with your personal information, you consent to the transfer of information to countries outside of your country of residence, including the United States.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Hotessio Travel Limited
123 Travel Avenue, Suite 456
New York, NY 10001
United States

Email: [email protected]
Phone: +1 (800) 123-4567